Commercial Grounds Care, Inc. ("CGC" or "we") owns and operates this website (the "Site"). We have created this Privacy Policy to let you know what information we may collect from you on the Site and how we may use that information. Please take a moment to review the terms of our Privacy Policy. By using the Site, you agree to accept the terms of our Privacy Policy. If you do not agree to the terms of this Privacy Policy, please do not use the Site. This Privacy Policy applies only to information collected on the Site and does not apply to information which we may collect by other means, except as provided in the "Your California Privacy Rights" section below.

The following only applies to California residents who have an established business relationship with CGC.

If we collect your name or other personal information from you (whether online or offline), we may occasionally make that personal information available to our affiliates or other lawn and garden companies who have products or services that we believe will be of interest to you, for their direct marketing purposes. If you do not want us to share your personal information with these companies for their direct marketing purposes, please tell us, via e-mail here, regular mail (Commercial Grounds Care, Inc. One Bob-Cat Lane Johnson Creek, WI 53038), or toll free telephone 1-866-469-1CGC (1242)  or 920-699-2000.  Your opt out request will be processed within thirty (30) days of the date on which we receive it. For more information on how your personal information is collected, used and shared, please read the remainder of this Privacy Policy.

Information We May Collect

You are not required to provide any personal information in order to obtain general access to the Site. However, in order to access certain information, services or features contained on the Site, we may require you to provide personal information such as your name, e-mail address, mailing address and phone number. For example, we will collect certain personal information if you choose to request product literature, videos or other informational materials, order products offered for sale on the Site, subscribe to our online newsletter, or send questions or comments to us via e-mail.

We ask that you provide your name, state and zip code if you ask us a question, as the answer may depend on where you live. In addition, if you would like to purchase products or merchandise offered for sale on the Site using a credit card, we will collect your credit card information.

How We May Use Your Information

If you provide us with personal information, we may retain and use that information for several purposes. For example, we may use your personal information in order to process and fulfill any transactions or services that you request, such as delivering any products and merchandise that you purchase on the Site (including any customary follow-up or confirmation communications regarding such transactions) or e-mailing our newsletter to you if you are a subscriber. We may also use personal information to ensure compliance with our policies and applicable law.

In addition, we may send you periodic communications by e-mail or regular mail if you do not opt out of receiving them. For example, we may provide you with special offers or information on our products. If you wish to opt out of receiving communications from us at any time, we give users the following options for doing so:

• You can click the "No" button on those areas of the Site where we provide you with the option of receiving special offers or other information via e-mail.
• You can click here to email us your request to opt-out. Please put the words "Opt-Out" in the subject of your email to us.
• You can click the "unsubscribe" link included at the bottom of each of our emails and follow the instructions on the web page.
• You can call our Sales or Customer Service Department at 1-866-469-1CGC (1242)  or 920-699-2000. 
• You can write to us at the following address: Commercial Grounds Care, Inc. One Bob-Cat Lane Johnson Creek, WI 53038.  Be sure to include your email address in your letter.

We may sometimes use other businesses to perform certain services for us, such as processing orders and delivering our products or videos, sending postal mail and providing marketing assistance and data analysis. We may provide personal information to those businesses when that information is necessary for them to complete a requested transaction or otherwise perform their duties. In addition, if you request product literature or if you order a product from us on the Site, we may make your name and mailing address (but not your e-mail address) available to other home and gardening companies who have products or services that we believe will be of interest to you. If you do not want your name and mailing address given to these companies, please tell us, via e-mail at cgcweb@cgcequip.com, regular mail (Commercial Grounds Care, Inc. One Bob-Cat Lane Johnson Creek, WI 53038), or toll free telephone (1-866-469-1CGC (1242)  or 920-699-2000).  Except as provided in this Privacy Policy, we will not share your personal information with any third parties.

Finally, we reserve the right to disclose visitor information in special cases when we have reason to believe that disclosing this information is necessary to identify, contact or bring legal action against someone who may be causing injury to or interference with (either intentionally or unintentionally) our rights or property, other visitors, or anyone else that could be harmed by such activities. This includes our right to exchange information with other organizations in order to protect against fraud and to reduce credit risk. We also reserve the right to disclose visitor information when we believe in good faith that the law requires it.

AGGREGATE INFORMATION

From time to time, we may collect general, non-personal, statistical information about the use of the Site, such as how many visitors visit a specific page on the Site, how long they stay on that page, and which hyperlinks, if any, they "click" on. We collect this information through the use of technologies such as "cookies" and "IP addresses", which are discussed in greater detail below. We collect this information in order to determine which areas of the Site are most popular and to enhance the Site for visitors. We may also group this information into aggregate visitor data in order to describe the use of the Site to our existing or potential business partners, sponsors, advertisers or other third parties, or in response to a government request. However, please be assured that this aggregate data will in no way personally identify you or any other visitors to the Site.

IP Addresses

An IP address is a number that's automatically assigned to your computer whenever you're surfing the web. Web servers, the big computers that "serve up" webpages, automatically identify your computer by its IP address. We collect IP addresses for purposes of system administration, to report aggregate information to our advertisers, and to track the use of the Site. When visitors request pages from the Site, our servers log the visitors' IP addresses. It is not our practice to link IP addresses to anything personally identifiable, which means that a visitor's session will be logged, but the visitor remains anonymous to us. However, we reserve the right to use IP addresses to identify a visitor only when we feel it is necessary to enforce compliance with the Site's policies or to protect our service or customers, the Site, or others.

Cookies

Cookies are pieces of information that a website transfers to an individual's hard drive for record-keeping purposes. Cookies make web-surfing easier for you by saving your preferences while you're at the Site. We never save credit card information in cookies. The use of cookies is an industry standard -- you'll find them at most websites. By showing how and when visitors use the Site, cookies help us see which areas are popular and which are not. Information such as the total number of visitors and pages viewed is most easily tracked with cookies. We may use the information from cookies to make improvements and updates to the Site and to tailor our services to our visitors' needs.

You always have the option of disabling cookies using your browser preferences. You can reset your browser to refuse all cookies or indicate when a cookie is being sent. However, please be aware that some features of the Site may not function properly or may be slower if you refuse cookies. You may occasionally get cookies from our advertisers or other third parties with links on the Site. We do not control these cookies. The use of advertising cookies sent by third-party servers is standard in the Internet industry.

SURVEYS

Certain areas of the Site may feature online surveys, such as the online check-out area when you order our products. These surveys are completely optional and voluntary. They give you the opportunity to tell us more about yourself, such as your age range and the type of gardening you do. We may link your survey responses with personal information we have previously collected from you, in which case we will treat your survey information as "personal information" under this Privacy Policy. We may use survey responses to tailor the Site and our communications to our visitors' interests, and we may also group survey information into anonymous aggregate visitor data.

LINKS TO OTHER SITES

Please be aware that when you are on the Site, you could be directed to other sites that are beyond our control. There may be links to other sites from the Site's pages that take you outside the Site. These other sites may send their own cookies to visitors, collect data or solicit personal information. The privacy policies of these other sites may be significantly different from this Privacy Policy. We are not responsible for the privacy practices of these other sites and cannot guarantee the security of any of your personal information collected there.

SECURITY

Protecting the security of your personal information is very important to us. When you transmit personal information from your PC to our servers, your information is protected by both a "firewall" (a combination of computer hardware and software that helps keep unauthorized visitors from accessing information within our computer network) and industry standard SSL (secure socket layer) encryption. Once we receive your transmission, we will take reasonable precautions to ensure its security on our systems. Unfortunately, no data transmission over the Internet can be guaranteed to be 100% secure. As a result, while we strive to protect your personal information and privacy, we cannot guarantee or warrant the security of any information you disclose or transmit to us online and cannot be responsible for the theft, destruction, or inadvertent disclosure of your personal information.

PRIVACY POLICY FOR CHILDREN

We do not knowingly collect information from children under the age of 13 on the Site. If you are under the age of 13, please do not provide any personal information to us.

CHANGES TO THESE TERMS

The terms of this Privacy Policy may change from time to time. We will notify you of any material changes to this Privacy Policy by posting a notice on the homepage of the Site for a reasonable period of time after such changes are made that this Privacy Policy has been updated, and by changing the "Last Modified" date at the top of this Privacy Policy. We encourage you to check this page periodically for any changes. Your continued use of the Site following the posting of changes to these terms will mean you accept those changes.

QUESTIONS

Any questions that you may have regarding this Privacy Policy should be directed to us by:

E-mail:
cgcweb@cgcequip.com

Telephone:
1-866-469-1CGC (1242)  or 920-699-2000

Regular Mail:
Commercial Grounds Care, Inc. One Bob-Cat Lane Johnson Creek, WI 53038